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Fraud ProtectionCredit card fraud prevention is one of the most important factors you need to consider when accepting credit cards online! Credit card fraud is increasing year by year and that's why we take special care to minimize your exposure to fraud risk. First line of protection is the large database of recorded incidents through the last decade which are used by us and involved banks. We have a full time team of people monitoring possible fraud on all accounts and in most cases we are able to warn you ahead and, most importantly, we give you a choice to process or decline/refund a possible fraudalent transaction. Our team of specialists is trained in monitoring internet crime and we work full time to protect you. We also give full assistance in all dispute/chargeback requests and do everything we can to solve each case in your favor. Security standards used by ccNetPay: CVV2: This is a standard feature in all e-commerce transactions today, it requires to enter an additional 3-digit or 4-digit number printed on the credit card. For example it will prevent corrupt merchant to simply capture the magnetic stripe details of a card and use them later for "card not present" purchases over the phone, mail order or internet. Initials stand for The Card Security Code (CSC), sometimes called Card Verification Value (CVV or CV2), Card Verification Value Code (CVVC), Card Verification Code (CVC), Verification Code (V-Code or V Code), or Card Code Verification (CCV). PCI security standards also dictates that the merchant can store all credit card details except the CVV number, which must be confirmed by the cardholder before and with each charge. CVV number can only be stored by a fully PCI compliant gateway such as the one used by ccNetPay, this somes into practice for example with recurring monthly rebills. AVS (Address Verification System): The system will check the billing address of the credit card provided by the user with the address on file at the credit card company. AVS verifies the numeric portions of a cardholder's billing address. For example, if your address is 101 Main Street, Highland, CA 92346, AVS will check 101 and 92346. Sometimes AVS checks additional digits such as an apartment number, other times it does not. However today only few countries support AVS on Visa and MasterCard, notably the USA, Canada and the United Kingdom. American Express does support AVS in more countries. With ccNetPay AVS is optional. 3D Secure: 3D Secure is an XML-based protocol used as an added layer of security for online credit and debit card transactions. It was developed by Visa to improve the security of internet payments and offered to customers as the Verified by Visa service. Services based on the protocol have also been adopted by MasterCard, under the name MasterCard SecureCode. 3D Secure adds another authentication step for online payments. During a checkout process cardholder is redirected to a credit card company website where he/she enters the special personal passcode or enrolls into 3D to obtain the passcode first. Most important aspect of 3D Secure is the liability shift from the merchant to the issuing bank, meaning the merchant is no longer liable and are protected for some of the most common chargeback reasons. Thus merchants are encouraged to use this system although it may cause perheaps less transactions due to possible confusion of cardholders which are not yet familiar with 3D. You can have 3D turned OFF completely or turned ON as mandatory or optional. Why is Fraud Prevention so Important?Imagine the following scenarios: You have received a payment from your online store and now you have to ship your product to the customer. What is the risk that the card is stolen, or that the customer disputes the charge after you have shipped the package? You have started your online business and you already have a high volume of transactions, nothing looks suspicious so far. What will you do if organised criminals have used stolen cards to boost your sales? You are running a successful online webshop, the competition is tough and one of the competitors wants to push you out of the market. He is making fake orders and you have shipped all of them. Now he is disputing all charges and you are getting massive chargebacks. What can you do once this has happened? In all above scenarios your chargeback rate would rise and pose a major risk to your profits or even cause a merchant account closure. However by utiliBy using our anti-fraud services, you would be fully protected, giving you early warnings of potential fraud activity. In the above scenario your chargeback rate would rise and pose a major risk to your profits or even cause a merchant account closure. That's where our team of specialists come into play, we are constantly monitoring any such patterns and warn you ahead. Couple of facts:
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